Technical Support

For Technical Support, please complete the form below or contact our customer service team at 1-800-263-3342(US) or 1-206-664-7745 (outside US).
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PERSONAL INFORMATION
* First Name
*Last Name
*Position/Title
*Company/Institution
*Department
*Address
Address 2
*City
*State
*Post/Zip
*Telephone
*Email

QUESTIONS

1. What software product and version are you using?

2. What Operating System are you using?
Windows 2000 Professional
Windows XP Professional
Windows XP Home
Windows 2003 Server
Windows Vista

3. What type of AED and/or defibrillator are you using?
FR - Forerunner
FR2 Series
FRx
HS1 - HeartStart OnSite(all versions)
MRx
XL/XLT or Laerdal 4000
Laerdal Heartstart 3000
Laerdal 911
Other - not listed

4. What card reader or infrared adapter are you using?

* 5. Please describe the issue. Describe how and when the problem occurs as well as describing any error messages that occur.

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